Privacy Policy and Terms

This Privacy Policy and Terms Of Use document is provided by Meritus AI Learning Experiences Pvt Ltd Chennai India (hereinafter known as Meritus).

The Meritus web services on, Meritus Forum an online doubt clearance and learning experiences service, Meritus Centre for creativity and Innovation and Meritus Academy engaged in the coaching of learners are all business units of Meritus. This Privacy Policy and Terms of Use is also applicable for Robotics education products and services from Robotix USA | India a unit of Meritus AI Learning experiences Pvt Ltd. Robotix USA | India offers STEM, Coding, Maker Space & Robotics classes and offers for sale STEM, Maker Space, Robotics, AI & Coding educational products & tools for students including children under the age of 18 for the global connected educational market.

Meritus reserves the right at its sole discretion to invite students, teachers, staff, Alumni, parents and any user to become registered users of Meritus web services. The access to and use of the Meritus Forum Services, services of the Meritus Academy and use of its web services and website is subject to compliance with these Terms and conditions as herein. We reserve the right, at any time and without prior notice, to remove or disable access to Meritus web services at our discretion for any reason. Some of the reasons we may remove or disable access to Meritus web services are including but not limited to : not being in good standing, finding the content of the user post to be objectionable, in violation of these Terms & Conditions, or otherwise harmful to the Services or to our users.

Users of Meritus web services viz Teachers, Staff, Students, Alumni, Parents and other users agree and accept the terms and conditions as set out herein. Meritus may update these terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current terms.

  1. Terms & Conditions of Service

    Meritus rules and regulations apply to all transactions along with special conditions imposed for all activities including internet based application. Please go through the conditions carefully and if you accept them, you may continue to transact on the website. Please note that using the online payment facility on this website indicates that you are deemed to have agreed to the terms and conditions set forth below. If you do not agree with all these terms and conditions, you must not transact on this website. Once you have clicked the 'I Agree' button at the bottom of these Terms and Conditions you have entered into a formal agreement with Meritus for the purpose of all transactions as set out herein on this website. This agreement constitutes the entire agreement between the user and Meritus and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Meritus with respect to all transactions including online payment on this website.

    A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form this agreement is made between: Meritus (“Us”) and The User (“You”), the individual, whose details are set out in the User Registration page.

    Scope of Service: Meritus makes no guarantee that any product or service will be uninterrupted, timely, secure or error-free.

    In no event will Meritus be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

    You agree and warrant that you will not use the Services in a manner that is illegal or otherwise inconsistent with the Terms. In addition, you will not use the Services in a manner that is deemed objectionable by us. We reserve the right to restrict, suspend, or terminate your access to the Services at any time without notice for any reason, in our sole discretion. You agree that you will only access the Services through the Website, ecommerce marketplace.

    You agree not to do any of the following: attempt to decipher, decompile, disassemble or reverse engineer or otherwise hack the Services or any software used to provide the Services; attempt to breach any security or authentication measures of the Services; avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by us or any other third party to protect the Services or the Content; use the Services or the Content for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms; take any actions that damage or tamper with the Services; interfere or attempt to interfere with other users’ use of the Services; impersonate or misrepresent your affiliation with any person; violate any applicable law of regulation; or encourage or enable any other individual to do any of the foregoing. We will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that we has no obligation to monitor your access to or use of the Services or the Content, but has the right to do so for the purpose of operating the Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Meritus reserves the right, at any time and without prior notice, to remove or disable access to the Services or any Content, in its sole discretion, considered to be in violation of these Terms or otherwise harmful to the Services.

  2. YOUR OBLIGATIONS AS A USER (Teacher, Staff, Student, Alumni or Parent or any User)

    2a) General Obligations: You shall access our website/LMS/web services only for lawful purposes and you shall be responsible for complying with all applicable laws, statutes and regulations in connection with the use of our web site and your ward studying in our offline centre.

    2b) Information Provided: The information you provide must be complete and accurate. MERITUS reserves the right at all times to disclose any information as MERITUS deems necessary to satisfy any applicable law, regulation, legal process, or Governmental request. Non-authorization of payment more than once by payment gateway for processing fee paid by you is liable to result in deregistration of your account with this site, without any notice.

    2c) Applicant Responsibility: You confirm to us that you are 18 years of age or above and have the legal capacity to enter into this Agreement with us and that all information you provide in respect of your use of the service is true and accurate to the best of your knowledge and belief. You are responsible for the security of your password and for all transactions undertaken using your password through our service. You confirm that you are the authorized holder of the credit card or debit card or the original account holder used in the transactions you make using the site and you alone use the "id" and "password" you have created in the site. MERITUS will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/debit card number account details number for payment for application fee on this website.

  3. Rules and regulations:

    All rules and regulations applicable for application to Meritus will apply to both offline and Online Application through the web services/Internet. Confirmation of Submission on Application and Payment: Your purchase will be confirmed online, after you completely fill the Online Registration Form & make payment of product price or service fee successfully. Further, the system will issue you a unique Transaction ID for future reference. We accept product price and service fee in various modes including credit/ debit card, net banking through payment gateway. The Choice of Payment Mode lies with you. If any one of the modes is not functioning please try the other one available. Processing of Application is subject to realization of payment and the service charges (including GST if from India) from concerned Bank through the Payment Gateway. You will be responsible for all charges, fees, duties, taxes and assessments arising out of your use of this Website.

  4. Refund & Cancellation Policy

    a. Delivery. We shall deliver the Products once purchased to the place of delivery designated by you in coordination with our courier partner. If you choose to request any type of express or expedited courier or shipping services, you shall be responsible for all additional shipping fees. International orders may also involve customs, import duties or other charges which vary from country to country. You are solely responsible for any such additional charges. In addition, it is your responsibility to check with your local customs office to verify whether the country to which you are shipping permits the shipment of Products to you.

    b. Pricing. Except where otherwise noted, the list price displayed for any Product represents the full price which includes shipping. For India, the price on the website includes GST and is in INR. For the rest of the world any applicable duties and taxes as levied by the destination country will have to be borne by you including freight and price is shown in USD. Despite our best efforts, a small number of items in our catalogue may be mispriced and, in the event of a mispricing, Meritus reserves the right to charge the correct price.

    c. Order Cancellation. Once an order is placed in our online store, it is not eligible for cancellation. After the transaction has been done successfully on Meritus Learning Solutions Pvt. Ltd website no request for refund or cancellation will be entertained.

    d. Refunds and Exchanges. Meritus does not take title to returned or refunded Products until the Products arrive at the India headquarters. You may return our Product within thirty (30) days of purchase if such Product is unopened, unused, and in its original condition for a full refund, less any applicable shipping or other charges. If you believe that you have received a faulty or broken Product, please contact us at . We will endeavour to exchange the Product for a new one; please note that we must receive your Product within fourteen (14) days of purchase and that the exchange is contingent upon our review and inspection of the Product. If you are returning a Product internationally, please contact before you ship the Product. Please note that with international orders, you are solely responsible for all shipping costs for returns, exchanges, customs and import duties and such costs will be at your expense. Returns beyond the thirty (30) day period will NOT be accepted by Meritus. We recommend you return the Products using a shipping method that is traceable and insured to protect your shipment.

    e. Returns. A box once shipped cannot be returned or initiate a refund. In case you find that a few components are missing, then you should contact us at, following which we will proceed to send you the missing parts. In case you observe that the box is visibly damaged during shipping, then you must refuse to accept the shipment, and contact us immediately.

  5. Code of Conduct

    Definition: Institution/web services/online/Offline centre refers to MERITUS (including its affiliates, sister organisations and or subsidiaries) and Staff of the offline centre includes teaching, non-teaching, sub-staff, support staff and domestic staff of this institution (including its affiliates, sister organisations and or subsidiaries)

    All users agrees to :

    • Respect and follow all applicable rules and regulations of the web services and in the offline centre as in existence and that may be amended from time to time.
    • Respect the rights of others and treat members of Teaching staff, members of online & offline centre community, especially those in position of authority regardless of race, ancestry, place of origin, colour, ethnic origin, religion, gender, sexual orientation, age or disability.
    • Show care and respect for online/offline centre property and the property of others.
    • Respect the need of others to work in an environment that encourages learning and teaching.
    • Seek help from online/offline centre staff, if necessary, to resolve conflict peacefully and not swear at a teacher or at another person in a position of authority.
    • Not divulge or disclose or handover to any person whomsoever including competitors, make any use whatsoever for own purpose or for any other purpose any confidential information or secrets or proprietary information or intellectual property, know-how, trade secrets, operations know how, or knowledge learnt/ gained / obtained from the online/offline centre MERITUS (including its affiliates, sister organisations and or subsidiaries during the course of their ward studying in the offline centre and for a period of 12 months after the User leaves the offline centre or stops using the web services) including on curriculum, syllabus, educational technology, all online/offline centre data including fee structure, confidential information, technical specifications, drawings, processes, and systems etc .
    • Not transact with or solicit or continue existing trade/business or start a new one individually, or in association with the Teaching and Non- Teaching staff or with other past or present staff of this institution.
    • Not to directly or indirectly solicit for employment any person who is now employed with MERITUS including its affiliates, sister organisations and or subsidiaries during the course of their ward studying in the online/offline centre and for a period of 12 months after the User leaves the online/offline centre or stops using the web services.
    • Not to employ the existing staff of Meritus for tuition or coaching or for any other purpose including agencies, consultancy, retainer etc.
    • Not to directly or indirectly continue with or associate or engage in financial activities such as lending, borrowing money, investment in chits or in mutual funds or in share market individually or in association with existing employees of this institution.
    • Not to directly or indirectly offer any kind of monetary amounts or non-Monetary gifts etc to Teaching Staff /sub-staff/support Staff /domestic staff of the offline centre.
    • Not to lend or avail loan to/from the teaching staff /sub-staff/support staff/ domestic staff of the offline centre in the form of kind or cash.
    • Not use defamatory, offensive or derogatory comments regarding the offline centre or any of the pupils/parents/staff at the online/offline centre on social media sites.
    • Not to do anything harmful to Meritus web services.
    • Handle the assets of online/offline centre with utmost care and should not intentionally damage or destroy offline centre property or the property of a teacher, administrator.
    • Not disrupt the orderly conduct of online/offline classes, online/offline centre programs or other online/offline centre activities.
    • Not intimidate, harass or discriminate against any staff of the institution on the basis of race, color, creed, national origin, religion, age, gender, sexual orientation or disability.
    • Not enter any portion of the offline centre or Meritus office without authorization or remain in any building or facility after it is normally closed.
    • Not consume, sell, distribute or exchange cigarettes/tobacco or alcoholic beverages, controlled substances, or be under the influence of either on offline centre property or at a offline centre function.
    • Not use weapons in or on offline centre property or at offline centre function, except in the case of law enforcement officers on official duty. Not loiter on or about during offline centre functions.
    • Not to gamble on offline centre property or at offline centre functions.
    • Refrain from provoking others to commit any of the acts prohibited by this code.
    • That the online web services and offline centre has the sole right, title and interest over such pedagogy, curriculum design, development, classroom transactions / management, inventions, know – how, improvements, discoveries and online web services and the offline centre owns the intellectual property rights over them.
    • That MERITUS & related parties (including its affiliates, sister organisations and or subsidiaries) own many trademarks, word marks, copy rights & brand name(s) and parents agree & undertake not to use or misuse these trademarks, word marks, copyrights and brand name(s) at all times.
    • That during the course of studies, Users or thereafter, may and are likely to know certain information about MERITUS, its online web services and offline centres, its operation, clients, prospects, plans, products & service, financial condition, properties, proprietary information, intellectual property, trade secrets and/or know-how. Users agree that all such information whether oral, written, or recorded/electronic, and regardless of the manner in which it is furnished is known as "Proprietary Information." The term "Proprietary Information" shall also include all reports, summaries, compilations, analyses, notes or other information. Users agree not to disclose the Proprietary Information to any third parties and agree to not divert or attempt to divert any business or customer of MERITUS. Users agree that they shall not directly or indirectly reverse-engineer, decompile, or disassemble any technical knowledge, know-how, or software disclosed to them. Further Users specifically agree that any non-written Proprietary Information is also subject to the terms of this agreement.
    • Users understand that violating the code of conduct may result in serious consequences. Users specifically agree that failure to adhere to code of conduct or found in violation may result in legal action against the Users, parents or guardian and the person(s) to whom the information was divulged. Users agree that violating the Secrecy, Confidentiality and Code of Conduct may result in serious legal consequences against them.
  6. Limitation of Liability:

    MERITUS shall not be liable to you save as expressly provided for in these terms and conditions and shall have no other obligations, duties or liabilities whatsoever in contract, tort or otherwise arising out of the use of the service or connection to the website.

  7. Accuracy of Information:

    We shall use reasonable endeavours to check the accuracy of the information published on this website. We give no warranty as to the accuracy of such information given on our website and reserve the right to amend and vary the contents of this web site from time to time without notice. The MERITUS web Sites/web Services may contain links to third party websites ("Linked Sites").

    The Linked Sites are not under the control of MERITUS and MERITUS is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. We shall use reasonable endeavours to check the accuracy of the information furnished by you as a parent. We reserve the right to amend and vary the contents of the terms and conditions, admission process and procedures from time to time without notice.

  8. Limited Warranty:

    To the fullest extent possible by law, Meritus makes no representations or warranties that the products and services will operate error-free, be available, or that the products and services and Meritus’s servers are free of computer viruses or other harmful mechanisms. If your use of the products and services results in the need for servicing or replacing equipment or data or any other costs, we are not responsible for those costs. Except for any limited warranties in the user guide and other packaging materials included with your Meritus products at the time of purchase, the services are provided “as is” and “as available” without any warranties of any kind and Meritus, to the fullest extent permitted by law, disclaims all warranties, whether express or implied, including the warranty of merchantability, fitness for particular purpose, and non-infringement. Meritus makes no warranties about the accuracy, reliability, completeness, or timeliness of the content in the services. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

  9. Exclusion of Liability:

    MERITUS shall not be liable to you for any of the following types of loss or damage arising out of your use of MERITUS website and the web service whether in contract or tort (including any liability for negligence howsoever arising out of or in connection with the performance of our obligations in the provision of the website and this service):

    • Loss of revenue, business, anticipated savings or profits; or
    • Any indirect or consequential loss however arising.
  10. Force Majeure:

    We shall not be liable to you in respect of any delay in performance of these terms and conditions or delay in performance or breach of the terms and conditions due to any event or circumstances beyond our reasonable control.

  11. Indemnity:

    You agree to defend, indemnify, and hold harmless Meritus its associates,, subsidiaries, affiliates, and their respective officers, directors, successors, subsidiaries, contractors, technology providers, advertisers, employees and agents, from and against any claims, actions, losses, costs, liability or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (i) Your use of the Services, (ii) Your breach of these Terms, including Your representations and warranties herein or (iii) Your violation of any applicable laws. Meritus reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defence of these claims. You agree not to settle any matter without the prior written consent of Meritus. Meritus will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

  12. Disclaimer:

    MERITUS is not responsible for wrong application due to incorrect details furnished by the user.

  13. Privacy Policy

    This Privacy Policy section explains what information will be collected by Meritus (“Meritus” “we,” “us,” or “our”) when you access our websites, software, Laptop/Desktop/cloud applications, Tab/mobile applications, connected products or related services (“Product” or “Service”) and how the information will be used. We will not use or share your information with anyone except as described in this Privacy Policy. Each time you use our Service you are accepting the practices described in this Privacy Policy, as applicable, at that time. Meritus respects and protects the privacy of the individuals that access the information and use the services provided through them.

    Information Collection & Use: Meritus is the sole owner of the Personal Information collected through our Web Sites or in connection with the Services.

    Data Collected from Registered Users: We need to collect Personal Information such as name, phone number, email address, state, and country in order for you to register, to make payments, to use our Services or to respond to your requests for information that you may submit to us through the Web Site. We use this information to process your requests, to administer the Services and to provide information to you relating to our Services. We use this information to analyze interest in the Web Site and to improve the information we make available through the Web Sites. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Meritus Service or website. User-generated content/audio/video using our mobile/laptop/tablet application is not monitored by us. For more details on our data collection practices for Children Users, please see the section on Children’s Privacy.

    Cookies : Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

    Log Data : We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, and the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics, Facebook analytics etc. that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

    Service Providers : We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

    Communications: We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

    International Transfer: Your information, including Personal Information, may be transferred to any country and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We take appropriate steps to ensure that recipients of your Personal Data are bound to duties of confidentiality and we implement measures such as standard contractual clauses.

    Compliance with Law : We will disclose your Personal Information where required to do so by law or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

    Business Transaction : Your personal information may be transferred as a business asset. In such cases where required, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

    Children’s Privacy Policy : Please note that while our services & products are targeted and aimed to be used by children as students studying in our Meritus Academy (Under the age of 18) or using our Meritus web services, Only persons age 18 or older under the category of parents, legal guardians, or other adults are allowed to make payments & or purchases on our website. Meritus makes reasonable efforts to ensure its website/apps comply with the Children’s Online Privacy Protection Act. Meritus does not knowingly collect information from children as defined by local law, and does not target its websites or mobile applications to children. If you are a parent or guardian and believe that a child under 13 might have provided us with Personal Information without your permission, or if you wish to view, request deletion of, or prohibit further collection of information about your child, please contact us at We urge parents to monitor their children’s use of all digital media.

    Meritus respects and protects the privacy of the individuals that access the information and use the services provided through them. Individually identifiable information about the User is not wilfully disclosed to any third party without first receiving the User’s permission, as covered in this Privacy Policy.

    Meritus respects and protects the privacy of the Users of Meritus Forum. Meritus as a policy asks its 3rd party vendors & service providers to guarantee data security & respect privacy concerns and parents are advised to bring to notice of any problem or issue they may have noticed or heard of.

    Users of Meritus web services must guarantee data security of the web portal. Users must respect and protect the privacy of the Meritus, its offline center, its web services, its staff, its teachers, its management, fellow students, fellow users, alumni and parents.

Contact Details:

Door.No.44, 2nd floor, First Main Rd, Gandhi Nagar, Chennai, 600020 India Email ID : Contact us between 10.00 a.m.-6.00 p.m India time. Monday – Friday

IMPORTANT: By accessing and using the Meritus web services through the login section of the online web portal website you are agreeing to all the terms and conditions including any updated changes in terms and conditions from time to time through our website. By submitting a payment through the online-payment gateway of the website you are agreeing to all the terms and conditions including any updated changes in terms and conditions from time to time through our website.

Governing Law; Jurisdiction. This Agreement shall be governed by, and construed and interpreted in accordance with, the laws of India under the exclusive jurisdiction of the High Courts of Madras at Chennai, Tamil Nadu, India.

By accepting the Privacy Policy and Terms of Use through our web services, you are agreeing to all the terms and conditions of the contract of agreement including any updated changes from time to time and also the Payment policy, Money back Guarantee and Scholarships policies. I/we agree and acknowledge that I/we have entered into this full and final settlement on my/our own free will and volition. Further I/we agree that we were not coerced to do so not under duress at the time of executing and signing this Privacy Policy and Terms of Use document. I/We agree that accepting the conditions and signing of this agreement is being entered into voluntarily and knowingly. I/We have read this and understood the above conditions. I/We accept and agree to abide by the Terms and conditions of this Privacy Policy and Terms of Use agreement.